Privacy Policy
Effective date: January 1, 2026 · Gorvelle LLC, Houston, TX
Gorvelle LLC ("Gorvelle," "we," "us") provides ICT infrastructure services to business clients. This policy explains what information we collect through this website, how we use it, and the choices you have. It applies to gorvelle.com only — not to information we handle in the course of delivering services under contract, which is governed by the applicable service agreement.
1. Information we collect
We collect information you submit directly, primarily through our quote and contact forms: your name, company, job title, business email address, phone number, service interest, and anything you include in a message to us. If you contact us by phone or email, we keep a record of that correspondence.
Like most websites, we also collect limited technical information automatically — IP address, browser type, pages visited, and referring page — through standard server logs and the analytics tools described below.
2. How we use it
We use the information you provide to respond to your inquiry, prepare quotes, deliver and support our services, and follow up about work you have expressed interest in. We may also send occasional information about Gorvelle services we believe is relevant to your business; you can opt out of those communications at any time and we will still respond to your service requests. We use technical and analytics data to understand how the site is used and to improve it.
We collect only what we need for these purposes, and we do not sell personal information to anyone.
3. Where your information goes
Form submissions are delivered to our sales team by email and stored in our customer relationship management system (HubSpot), which processes that data on our behalf under its own privacy and security commitments. We do not share your personal information with third parties except: service providers that operate this website and our business systems on our behalf; circumstances where you have asked us to; and where disclosure is required by law or necessary to protect the safety of people or property. Your information is stored and processed in the United States.
4. Cookies and analytics
This site uses a small number of cookies and similar technologies for site analytics and, if enabled, marketing measurement (such as Google Analytics and HubSpot tracking). These tools tell us things like which pages are visited and how visitors reach us; they do not give us access to anything on your device. You can block or delete cookies in your browser settings, and the site will continue to work.
5. Retention
We keep inquiry and customer records for as long as we have a business relationship with you or a legitimate business need — for example, responding to a future service request at the same facility — and then delete or anonymize them. You may request deletion sooner, as described below.
6. Your choices and rights
You may request a copy of the personal information we hold about you, ask us to correct it, ask us to delete it, or opt out of marketing communications. Depending on where you live, some of these may be legal rights; we honor reasonable requests regardless. To make a request, use the privacy request form below — we will respond promptly and verify the request before acting on it.
7. Security
We protect personal information with administrative and technical controls appropriate to a business of our size, including encrypted transmission (HTTPS) for all form submissions, access limited to personnel who need it, and reputable hosted systems for storage. No method of transmission or storage is completely secure, but we work to protect the information you give us.
8. Third-party links
This site may link to websites we don't operate. We are not responsible for their privacy practices — review the policies of any site you visit from here.
9. Children
This site is intended for business audiences. We do not knowingly collect personal information from anyone under 18.
10. Changes to this policy
If we change this policy, we will post the updated version on this page with a new effective date.
11. Contact
Questions or requests about your personal information:
Gorvelle LLC, Houston, TX
sales@gorvelle.com
832-553-8900
Privacy request form
Use this form to exercise any of the choices described in section 6. We respond to every request and may contact you to verify your identity before acting on it.